Accessibility
How we approach accessibility on this site and in our vehicles.
We want this website and our service to work for everyone. This page says what we do, where we know we fall short, and how to tell us about a problem.
This website
We build to the Web Content Accessibility Guidelines version 2.2 at level AA. In practice that means:
- Every page works with a keyboard alone, with a visible focus outline.
- Text and controls meet contrast requirements against their background.
- The booking form has labels above every field, errors in text next to the field, and announcements when prices or errors change.
- Motion is reduced automatically when your device asks for reduced motion.
- Images carry alternative text, and decorative images are hidden from screen readers.
Booking without the website
If the form does not work for you, call or message us and we will take the booking and read the details back to you. The phone number and WhatsApp link are in the header and footer of every page.
In our vehicles
Our own fleet is a sedan and three full-size SUVs, which have a higher step-in height. Chauffeurs will help with bags and, where welcome, with getting in and out.
Service animals travel with their handler at no extra charge. Tell us when you book so the chauffeur knows.
Telling us about a problem
If something on this site or in a ride did not work for you, email Booking@azblacktransportation.com with what happened. We will reply and tell you what we are doing about it.